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Hyatt House Richmond - Short Pump, Short Pump
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Key details
About the Hotel
11800 W Broad Street,
Short Pump,
Virginia,
United States,
23233,
Virginia
Hyatt House Richmond - Short Pump is a 3-star extended stay hotel that features modern amenities and a selection of dining options. The hotel offers a complimentary hot breakfast and an outdoor infinity pool with a fire pit and whirlpool. Situated in a fashionable location, it provides easy access to local shopping and dining.
Rooms & Amenities
Guest rooms at Hyatt House Richmond - Short Pump feature fully-equipped kitchens and spacious living areas. King suites offer additional amenities and a modern design, while double queen rooms provide unexpected touches of luxury. Free wired and wireless internet is also provided in all accommodations.
Dining & Nearby Options
Dining options include a complimentary buffet breakfast, with made-to-order omelets available for customization. The 24/7 H Market provides prepared sandwiches and snacks, while the H BAR offers a selection of home-cooked comfort foods and drinks. Nearby restaurants include Baker's Crust Artisan Kitchen and Texas de Brazil.
Leisure & Business
Leisure facilities feature a state-of-the-art fitness center that is accessible 24 hours a day, along with an outdoor infinity pool, fire pit, and whirlpool. The hotel also includes 1,750 square feet of event space suitable for social events such as reunions and receptions. Free parking is available for guests.
Local Area & Transportation
Hyatt House Richmond - Short Pump is conveniently located near Short Pump Town Center, a leading shopping destination, and Deep Run Park & Recreation Center. Local attractions such as Children's Museum of Richmond are also within a short drive. Richmond International Airport is 25 miles away, with parking provided on-site.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
“The room was impressively large, giving me plenty of space to relax and enjoy my stay. The layout made it easy to spread out and feel at home.” view full review
Luxurious Soaking
“The soaking tub in my room was the highlight of my stay. It provided ample space and comfort, truly enhancing my relaxation experience.” view full review
Convenient Kitchenette
“Having a kitchenette in the suite made my stay so much easier. I loved being able to prepare snacks and meals whenever I wanted!” view full review
Ideal Relaxation Space
“The separate living area was perfect for unwinding after a long day. The cozy sofa and ample seating truly made it a home away from home.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Lift
Fireplace
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness centre
Guest Parking
Cookware/ Kitchen utensils
Services
Laundry
Dry cleaning
Shops/Commercial services
Welcome drink
Dining
Restaurant
Snack bar
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Board games
Room features
Air conditioning
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Curtains
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Location
11800 W Broad Street,
Short Pump,
Virginia,
United States,
23233,
Virginia
Map view
11800 W Broad Street,
Short Pump,
Virginia,
United States,
23233,
Virginia
City landmarks
2200 Old Brick Rd
Children's Museum of Richmond
2.3
km
Park
Deep Run Park & Recreation Center
4.3
km
Nearby
Mall
Short Pump Town Center
200 m
Shopping Area
Short Pump Mall
250 m
Restaurants
City Diner
290 m
Broad St
Mezeh Mediterranean Grill
760 m
11710 W Broad St Suite 200
Panda Express
870 m
11800 W Broad St Ste 2084
Two Guys Pizza
1.1
km
11636 West Broad Street
Mind Your Belly Deli
970 m
201 Towne Center W Blvd #707
Bel Cibo Pizzeria
980 m
201 Towne Center West Blvd Ste 703
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
7.6/10
Very good
Rooms
7.7
Location
7.7
Service
8.3
Dining
7.3
Guest reviews
7.6/10
based on 3 reviews
8.6
8.6/10 based on 364 reviews
Amy
United States,
April
2024
7.6/10
My stay at the hotel was a mix of positives and negatives. While the rooms were very clean and spacious, the constant noise from kids running around late into the night was quite bothersome. The service, overall, was friendly and welcoming, although there were some moments where staff seemed disinterested. The location was convenient for exploring the Short Pump area but fell short in cleanliness standards for me. The dining experience stood out with a great omelet station and good variety, making it better than most hotels.
Rooms
8.0
I found my room to be very clean and a good size, although the noise from kids running around was a downside.
Service
7.0
The staff, from housekeepers to the front desk, was generally pleasant and welcoming. There were a few instances of seeming disinterest, especially close to closing time.
Location
6.0
The hotel's location was ideal for Short Pump exploration and mall convenience, although it lacked cleanliness to my standards.
Dining
9.0
The dining experience was a highlight with an amazing omelet station and a good variety of hot and cold dishes.
Facilities
The facilities offered varied services like dry cleaning and shops, contributing to the overall experience.
Benjamin
United States,
April
2024
7.4/10
I had a mixed experience at this hotel. The rooms were nice and clean, but the unexpected evacuation due to an electrical issue was a major inconvenience. On the bright side, I was pleasantly surprised by the full-size refrigerator in the room.
Rooms
7.0
The rooms were nice and clean with a full-size refrigerator.
Service
9.0
The service was exceptional, with the staff being understanding and quick to solve any issues.
Location
8.0
The location was convenient, with a mall nearby and plenty of dining options within reach.
Dining
6.0
The dining experience was average, with some items not being available, but overall satisfactory for a motel.
Facilities
7.0
The presence of laundry facilities and shops added convenience to the stay.
Eugene
United States,
December
2023
8.2/10
My stay at the hotel was incredibly comfortable and convenient. The rooms were spacious and well-appointed, although there was a slight issue with the availability of enough toilet paper. The service was impeccable, with the staff going above and beyond to ensure our needs were met. The hotel's location was perfect for exploring the town and enjoying shopping and dining. The dining experience offered a variety of delicious dishes but fell short on certain items. Overall, a great value for the money with some minor room for improvement.
Rooms
8.0
The room was very spacious and comfortable, and I loved the unique bathroom layout. However, there was a shortage of toilet paper.
Service
9.0
The service was exceptional, from attending to our needs promptly to surprising us with an anniversary card and dessert tray. Truly top-notch.
Location
9.0
The hotel's location is stunning and offers a premium 5-star hotel experience, with a variety of eateries at the nearby shopping mall.
Dining
7.0
The dining options were diverse and delicious, but they ran out of some key items like bacon, coffee, and utensils. The omelet station and coffee were highlights.
Facilities
8.0
The facilities were well-maintained and offered everything we needed for a comfortable stay.
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